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FAQ


> Audio description at events:


Why is it important to consider the AD service in an event?

Why is it important to consider the AD service in an event?

It allows visually impaired people to fully experience and be truly included in the event.

Do all events require AD?

Do all events require AD?

Not always, but it is essential in events with relevant visual elements. This makes the event more inclusive and, therefore, more sustainable.

Does the audio description have an additional cost for attendees?

Does the audio description have an additional cost for attendees?

No, generally, the organizer covers the cost to ensure accessibility.



> CART or subtitling at events:


What are the advantages of live subtitling for an event?

What are the advantages of live subtitling for an event?

It facilitates understanding for the hearing impaired, improves inclusion, and makes the event more sustainable. It also allows to quickly have the memories of the event for easy future reference.

Does captioning affect the visual experience of attendees who do not need it?

Does captioning affect the visual experience of attendees who do not need it?

No, it is designed to be unobtrusive and not interfere with the main image. If the organizer prefers, the audience can even access the subtitles from their smartphones or laptops.

What is the difference between live captioning with people and with Artificial Intelligence?

What is the difference between live captioning with people and with Artificial Intelligence?

The human offers greater accuracy in context and works well for any type of content, accent, or speaker's oral characteristics; the AI is faster but less accurate in certain situations.



> Simultaneous interpretation:


When should I prefer remote interpreting, and when should I prefer face-to-face interpreting?

When should I prefer remote interpreting, and when should I prefer face-to-face interpreting?

Nowadays, thanks to the quality and stability of the Internet, remote services should normally be preferred as they are more sustainable and cost-effective, and interpreters from different parts of the world are more readily available. Face-to-face services should only be preferred at sites that do not have a good communications infrastructure or at meetings where security and confidentiality are a priority.

Do you have interpreters specialized in specific subjects, such as medical or legal issues?

Do you have interpreters specialized in specific subjects, such as medical or legal issues?

Yes, we have interpreters trained in several areas to ensure accuracy. However, we always recommend that our clients provide us, as far in advance as possible, with all the information available on the topic to be discussed and the speakers or persons involved, to guarantee the best possible result.

When should simultaneous interpretation be used with audio, and when should subtitles be used?

When should simultaneous interpretation be used with audio, and when should subtitles be used?

Simultaneous audio interpretation is the best solution for events where the audience is not very large, up to 400 people. For events with more attendees, real-time captioning eliminates the logistics of delivering and returning equipment, resulting in a lower cost. Additionally, closed captioning has other advantages in any situation, such as helping to make information accessible to the hearing impaired and having a transcript of the event at the end of the event, making it easier to share this information with others. It also facilitates the search for information transmitted at the event.



> Sign language at events:


How is sign language coordinated with other visual elements of the event, such as presentations or videos?

How is sign language coordinated with other visual elements of the event, such as presentations or videos?

Through previous rehearsals and synchronization with the audiovisual content. Preparation and testing are always required to obtain the best result that truly benefits sign language users.

How do you ensure that deaf people can actively interact during an event?

How do you ensure that deaf people can actively interact during an event?

Interpreters are available to answer questions and provide answers in real-time. The interpreter and the users should be located in a place that allows them to interact with each other.

How do you ensure that the interpreting is of the quality required by deaf people?

How do you ensure that the interpreting is of the quality required by deaf people?

Selecting certified interpreters with experience in the service and subject matter of the event.



> Webcast:


Do webcasts allow real-time interaction, such as questions or live polls?

Do webcasts allow real-time interaction, such as questions or live polls?

TYes, our platform can enable interactive tools to facilitate greater attendee participation.

Can I include other services in a webcast, such as simultaneous language interpretation, live subtitling, or sign language?

Can I include other services in a webcast, such as simultaneous language interpretation, live subtitling, or sign language?

Yes, we offer complete solutions for webcast accessibility. Our mission is always to ensure that our clients' events reach the largest audience they expect.

Do I have to worry about setting up the platform and handling all the technological issues when I hire a webcast?

Do I have to worry about setting up the platform and handling all the technological issues when I hire a webcast?

No, we take care of all the technical, production, and configuration logistics, from the days before the event, during it, and until the end.



> Rental studios:


Where are the studios located, and what type of studios do you rent?

Where are the studios located, and what type of studios do you rent?

We are located in a central area of the city of Bogotá. This allows easy access from anywhere. We also have versatile studios for various productions.

What is the maximum capacity for each studio?

What is the maximum capacity for each studio?

We currently have studios up to 24 m2. The maximum capacity is five people, but ideally, no more than 3.

Can I visit the studios before confirming the podcast?

Can I visit the studios before confirming the podcast?

Yes, visits are welcome so that our customers can evaluate the conditions offered on-site and certify if they meet their requirements. In addition, we can provide audiovisual equipment such as cameras, lights, screens, and even the technical staff for production and editing.


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info@atmedios.com

+1 786 288 2421

+57 323 278 19 68

Cl. 87 #21-57 Bogotá (Colombia)


Human Resources:

empleo@atmedios.com

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